Effective Date: 01/08/2024
Website: https://siliconcondom.com
Business Name: Siliconcondom.com
1. Returns & Exchanges
- We accept returns and exchanges within 5 days of delivery.
- The product must be unused, unopened, and in original packaging.
2. Requirements for Return / Exchange
To process a return or exchange, customers must provide:
- Video or images showing the product condition
- Original packaging and box
- Shipping label if provided
3. Conditions & Rights
- Siliconcondom.com reserves the right to accept or reject any return or exchange request based on the product condition.
- Returns that do not meet our requirements may be denied.
4. Refunds
- Approved returns are eligible for a full refund to the original payment method or a replacement.
- Refunds are processed after inspection of the returned product.
- Shipping charges for the return are the customer’s responsibility.
5. Exchanges
- Exchanges are processed for same or equivalent products.
- Any price difference for exchanged products will be adjusted at the time of exchange.
6. Processing Time
- Once your return/exchange request is approved, please allow 3–5 business days for the refund or replacement process.
- Tracking details will be provided for shipped replacements.
7. Contact Information
For return or exchange requests, please contact us:
- Email: info@siliconcondom.com
- Phone/WhatsApp: +91 95481 86757
- Address: First Floor, C Block, Sector 63, Noida, India – 201301